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My Vizio TV Won’t Connect to the Internet!

My Vizio TV Won’t Connect to the Internet!

Vizio LogoOkay, so about a week ago I reluctantly signed up to Hulu.  I have a Netflix account and would have already have a Hulu account but as I understand it, they actually expect people to not only pay them money use their premium service but they still show you commercials.  Sorry, but that’s offensive to me.  However, I know they show current TV shows and I wanted to have access to it ASAP instead of sometimes having to wait a day or two for it show up elsewhere.

They had a 1 week free trial.  I turn my Vizio TV on and suddenly it won’t connect to the wireless internet.  I research it online and I see a lot of other have this problem but no one has offered an answer that works.  So I called Vizio just a few moments ago and to my surprise they helped me and as it turns out the problem is fairly simple to fix.

Below are the simple steps they told me to use.

Step 1:
Turn of you Vizio TV and unplug it from the back.

Step 2:
Unplug your wireless router for 15 seconds and then plug it back in.

Step 3:
While the TV is still unplugged press and hold down the power button for 15 seconds. (The power button is usually the top button).  Then plug it back in.

Step 4:
Turn the TV back on with the remote and click the menu button and choose the “Network” icon.

Step 5:
Select your wireless network and enter in your password.  It should just take a few seconds for it to connect and you will know it’s connected by the icon to the connect icon to the left.  (Note that icon could be in a different on different models.)  I have two Vizio’s these photos are from the one in my office.  The Vizio in the living room is a larger TV and different model but the same instructions worked for both TV’s.

Hope this helps.  It would have saved me a phone call to Vizio and a weeks worth of procrastination before I called.

If it doesn’t work for you for some reason.  Belew is Vizio’s support number.  Just make sure to have either your TV’s Model Number or the Serial Number.  The easiest way to find them is to click the “menu” button on your remote and click the help icon and then select the “System Info” option.

Toll-Free: 877.698.4946 (877 MY VIZIO) or Click Here and visit their support page.